DEVICE PROTECTION+

PROTECTION & PEACE OF MIND

Available with any eligible new or upgraded phone or tablet purchase

Get coverage for damage, loss, screen cracks, and more, plus device replacements as soon as next-day. Shop our phone offerings to get started.
SHOP PHONES

PREMIUM SERVICE WITH DEVICE
PROTECTION+ ULTIMATE

  1. Step Accident Icon
    We’ll come to you for repairs1
  2. Step
    As soon as same day
    replacement2
  3. Step
    Unlimited number of screen
    repairs3 & battery
    replacement4
  4. Step
    Unlimited Photo & Video
    Storage5
Shop Phones & Add Protection

Device Protection+ plans


DP+ with AppleCare
Services6

$15.99/mo.
Ultimate

$14.99/mo.
Standard

$9.99/mo.
Basic

$6.99/mo.
Eligible Devices Apple Devices Smartphones & Tablets Smartphones & Tablets Basic Phones & Home Internet
Devices
Accidental Damage from Handling2

Available

Available

Available

Available
Unlimited No. of Cracked Screen
Repairs3

Available

Available

Not Available

Not Available
Unlimited No. of Back Glass Repairs

Available

Not Available

Not Available

Not Available
Fast Device Replacement As soon as same day2 As soon as same day2 As soon as next day As soon as next day
Remote Technician Repair1

Not Available

Available

Not Available

Not Available
Unlimited Battery Replacement4

Available

Available

Not Available

Not Available
Unlimited Photo & Video Storage5

Not Available

Available

Not Available

Not Available
24/7 Asurion Setup Assistance

Not Available

Available

Not Available

Not Available
24/7 Apple Expert Access

Available

Not Available

Not Available

Not Available
Service at Apple Stores worldwide2

Available

Not Available

Not Available

Not Available
Additional info & disclosures See details See details See details See details

Select a new basic phone, smartphone or tablet, then choose the level of Device Protection+ that's right for you.

PROTECTION FOR BASIC PHONES

Device Protection+ Basic $6.99/mo.

Get a replacement as soon as the next day for loss, theft, spills, cracked screens and even malfunctions.
shop basic phones See full details

PROTECT YOUR CURRENT PHONE

Bring your own device when you switch and keep it protected.7
Get started
Visit us in-store or call us to add Device Protection+ within 30 days of transferring your existing phone.

Note: Device Protection+ with AppleCare Services not available for BYOD devices.

STILL Have questions?

Additional info is available on our Device Protection+ FAQ page.
View FAQs

Footnotes

  1. For Device Protection+ Ultimate customers with eligible devices in select locations, subject to parts and technician availability.
  2. For Device Protection+ Ultimate customers with eligible devices in select locations. Availability of delivery is subject to claim approval time, replacement device and technician availability. For Apple device customers, as soon as same day replacement available at Apple stores worldwide depending on replacement device availability.
  3. As soon as same-day repair may be available for eligible devices in select areas and depends upon claim approval time, parts availability, and technician availability. Repair may use new or refurbished parts, and may contain original or non-original manufacturer parts, and may void the manufacturer warranty. Multiple repairs are not available for a single claim. If your device requires multiple repairs, such as screen repair and back glass repair, we will replace your device and the replacement service fee will apply.
  4. For Device Protection+ Ultimate customers, battery replacement may be available. If an eligible device powers on and the battery fails to maintain an adequate charge after diagnostic testing, we will repair the eligible wireless device by replacing the battery after the manufacturer’s warranty expires. Available for select devices in select areas. For Apple device customers, batteries that retain less than 80% of their original capacity are eligible for replacement.
  5. There may be limitations on the size of each video that is to be backed up and secured.
  6. Device Protection+ with AppleCare Services is a separate plan from AppleCare+. If your device is already enrolled in AppleCare+, it is ineligible for enrollment in Device Protection+ with AppleCare Services. Device Protection+ with AppleCare Services is available for the first 24 months of your contract. After this period, your device moves to the $14.99 Device Protection+ Ultimate plan, without AppleCare Services.
  7. For eligible devices in good working condition.