You can confirm if your phone is compatible on our network on our Bring Your Own Device page.
We offer nationwide coverage so your phone works wherever you are - on the internet at home, at work or on vacation. Check out our coverage map to see available coverage where you are or where you're going.
4th Generation wireless technology enables quick internet connections.
5th Generation wireless technology enables faster speeds and broad coverage.
5G+ is our mid-band offering, combining superior coverage and our fastest speeds available.
Yes, your 4G phone will work but a 5G phone will give you the full experience and benefits of our 5G network. Check out the latest in 5G devices on our Deals page or shop in-store.
Wi-Fi Calling allows Android and iPhone devices to make calls and get messages using a Wi-Fi connection. It's a good option if you're having trouble connecting to our network due to geography, building constructions, or location.
Device or network related issues can impact your service. If you believe you should have service, contact us and we'll help get you connected.
In the U.S., please call Customer Care at 888-944-9400.
If you're traveling outside the U.S., please call International Customer Care at 865-777-8484.
5G FAQS
5G provides customers and businesses with broad coverage, low latency, and even faster data connection speeds for a better experience. 5G+ technology combined with a 5G capable device can provide faster speeds than 4G LTE.
Check out our coverage map to see what's available in your area. If you're in a 5G or 5G+ coverage area and have a capable device, look for the 5G or 5G+ icon on in the upper-right corner of your phone display.
You can get the best 5G and 5G+ coverage by turning on Enhanced Calling in Settings.
That depends on you live. We’re always working to improve our network and expand coverage. Check out our coverage map for the latest updates.
No, there's no additional charge for 5G coverage.
All of our plans include 5G. You just need to be in a 5G coverage area with a capable device.
You’ll need a 5G capable device to get on the 5G network. Most of our devices are 5G capable. Shop 5G phones and devices now.